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Download e-book for kindle: A Practical Guide to Information Architecture (Practical by Donna Spencer

By Donna Spencer

ISBN-10: 095617406X

ISBN-13: 9780956174062

If you are an internet site fashion designer, intranet supervisor or anyone with out a lot details structure event, this booklet solutions all these questions you have been afraid to invite.

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Extra info for A Practical Guide to Information Architecture (Practical Guide Series)

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For example some content management systems are very good for hierarchical information, but don’t do so well with structured content (we’ll discuss structured content in chapter 16) and vice-versa. Some let you easily display related content, and some don’t. Some may do what you need, but in a clumsy way that’s hard to maintain. Some offer a series of navigation templates you’ll need to work with. Some are easy to customise to do what you want, and some can be harder or more expensive. If you’re not a technical person, talk with folks who are.

44 2. Pain points One place to start is to identify current points of pain. Find out what is going wrong, and see if you can get to the bottom of why it is happening. Pain points are a good starting point for a discussion, as they give everyone something concrete to discuss. ) As you discuss the pain points, you can start to identify consistent patterns, discuss the underlying issue and turn it into a goal. For example, if over-the-phone purchases are increasing, and sales staff’s workload is increasing, discuss why.

This document was used to brief the designer and scope the required project work. With the objectives clearly defined, it was easy to allocate the project work into phases so we could quickly go live with the new website. com. • Go Live: After Phase I we turned the website on. • Phase II: Building a Community – Integrated the Forum, FAQ, MediaWIKI, Twitter feed, Blog feed, and Blog. Using the Website Re-creation Brief it was clear what was in and out of scope, which kept our project on track. Any ideas for improvements were captured in a Phase III document to be discussed at a later date.

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A Practical Guide to Information Architecture (Practical Guide Series) by Donna Spencer

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